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Sutter Surgical Hospital-North Valley Receives Five-Star Rating

Posted by on Oct 15, 2015 in Sutter Surgical Hospital North Valley | 0 comments

YUBA CITY – Sutter Surgical Hospital – North Valley garnered a five-star rating for patient satisfaction in the recent Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) measures that are included in Hospital Compare (medicare.gov), the agency’s public website.

Sutter Surgical Hospital – North Valley is the only hospital in the Yuba-Sutter area to receive five stars, the highest possible ranking. Star rankings are based on survey feedback from hospital patients.

HCAHPS ratings were introduced in an effort to make it easier for consumers to choose a hospital and understand the quality of care they deliver.

“Patient safety and satisfaction are our top priorities at Sutter Surgical Hospital. This recognition is further proof of our commitment to our patients,” stated Dennis Sindelar, Administrator of Sutter Surgical Hospital – North Valley.  “We are extremely pleased with this rating and will continue to provide quality care to our community.”

HCAHPS measures how well nurses and doctors communicate with patients, how responsive hospital staff are to patient needs, how clean and quiet hospital environments are and how well patients are prepared for post-hospital settings.

Posted by on Oct 15, 2015 in Sutter Surgical Hospital North Valley | 0 comments