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VHA West Coast Recognizes Sutter Surgical Hospital – North Valley

Posted by on Apr 25, 2014 in Sutter Health Sacramento Sierra Region | 0 comments

Sutter Surgical Hospital - North Valley

Sutter Surgical Hospital – North Valley

VHA West Coast recognized Sutter Surgical Hospital – North Valley, in the West Coast Region Awards for achieving excellence in Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS). This recognition honors the physicians, nurses, administrators and staff at each organization for their work in patient experience measures and for achieving a silver level of performance.

The VHA West Coast Recognition Program annually recognizes achievement of clinical quality and patient experience goals among VHA health care organizations in California, Oregon, Arizona, Washington, and Hawaii. Sutter Surgical Hospital – North Valley is one of five organizations in the region to receive recognition in 2014.

All VHA West Coast acute facilities are eligible for inclusion in the recognition program. Specifically, Sutter Surgical Hospital – North Valley was recognized for performing better than at least 75 percent of the hospitals in the United States for nine patient experience measures during April 1, 2012 to March 31, 2013. These standards are measured by the Centers for Medicare and Medicaid Services (CMS) for all hospitals throughout the country. Sutter Surgical Hospital – North Valley was recognized for attaining five indicators at the 95th percentile, two at the 90th percentile and two at the 75th percentile of Top Box.

“Everything we do at our hospital is focused on the patients and their experience with us,” said Renee Schroyer, CEO, Sutter Surgical Hospital – North Valley. “We are honored to achieve this recognition and accept it on behalf of those we serve.”

“The VHA West Coast awards program allows well-deserved and appropriate recognition to our Members for their work to achieve superior clinical performance and offer patients an exceptional experience,” said Rick Barnett, VHA West Coast area senior vice president/ executive officer. “We congratulate Sutter Surgical Hospital – North Valley on their outstanding achievement and celebrate their success.”

Posted by on Apr 25, 2014 in Sutter Health Sacramento Sierra Region | 0 comments