Newsroom

News and announcements for Sutter Health Sacramento Sierra Region

Sutter Surgical Hospital – North Valley Receives Press Ganey Award for Sustained Levels of High Patient Satisfaction Performance

Posted by on Dec 4, 2012 in Other Adult Services, Sutter Surgical Hospital North Valley | 0 comments

YUBA CITY – Sutter Surgical Hospital – North Valley is proud to announce it has been named a 2012 Summit Award® winner by Press Ganey Associates, Inc.

The Summit Award recognizes top-performing facilities that sustain the highest levels of patient satisfaction performance for three consecutive years. The Press Ganey Summit Award is one of the health care industry’s most coveted symbols of achievement. Sutter Surgical Hospital – North Valley is one of 114 organizations to receive this prestigious honor in 2012, and one of only 101 to receive it for achieving and sustaining excellence in patient satisfaction. Press Ganey partners with more than 10,000 health care facilities, including more than half of all U.S. hospitals, to measure and improve the patient experience.

“We are proud to partner with Sutter Surgical Hospital – North Valley,” said Patrick T. Ryan, CEO of Press Ganey. “Achieving this level of excellence in patient satisfaction reflects the organization’s commitment to delivering outstanding service and quality. Sutter Surgical Hospital’s efforts benefit patients in the Yuba-Sutter area and will lead to improved patient experience.”

According to Toni Morris, CEO of Sutter Surgical Hospital – North Valley, the award represents an important recognition of the facility’s efforts by an industry leader.

“This is a proud moment for the Yuba-Sutter community and a great acknowledgment of our commitment to providing our patients the best hospital experience possible, where safety and quality are our priority,” she said.

Sutter Surgical Hospital – North Valley offers outpatient and inpatient surgical procedures; as well as outpatient imaging with open MRI, and outpatient Infusion Therapy Services.

Sutter Surgical Hospital – North Valley is committed to providing the best surgical care in the North Valley Region by focusing on patient’s individual needs, while maintaining an environment where our surgeons and staff can deliver high quality, compassionate care.

###

Posted by on Dec 4, 2012 in Other Adult Services, Sutter Surgical Hospital North Valley | 0 comments