YUBA CITY, Calif. – Sutter Surgical Hospital-North Valley was rated as the second-highest in patient satisfaction in California when discharged patients were asked if they would recommend the hospital to family and friends.
Ninety-four percent of Sutter Surgical Hospital patients responded “definitely yes” when asked, “Would you recommend this hospital to your friends and family?” in the national Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS, pronounced H-caps) survey. The latest figures are reported on the Centers for Medicare & Medicaid Services’ Hospital Compare website and were collected between July 2014 and June 2015.
The 94 percent rating is much higher than the California average of 69 percent and the national average of 71 percent. In California, only Patients’ Hospital of Redding received a higher score, 97 percent. Another Sutter Health hospital, Sutter Maternity & Surgery Center of Santa Cruz, ranked third with 92 percent.
The survey question’s results were recently published online in Becker’s Hospital Review in a story titled, “Top 6 California hospitals patients would definitely recommend.” Read More about Sutter Surgical Hospital-North Valley Ranks 2nd in State for Patient Recommendations
YUBA CITY – Sutter Surgical Hospital – North Valley garnered a five-star rating for patient satisfaction in the recent Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) measures that are included in Hospital Compare (medicare.gov), the agency’s public website.
Sutter Surgical Hospital – North Valley is the only hospital in the Yuba-Sutter area to receive five stars, the highest possible ranking. Star rankings are based on survey feedback from hospital patients.
HCAHPS ratings were introduced in an effort to make it easier for consumers to choose a hospital and understand the quality of care they deliver. Read More about Sutter Surgical Hospital-North Valley Receives Five-Star Rating
YUBA CITY – Sutter Surgical Hospital – North Valley announced today that it has achieved the Healthgrades 2015 Outstanding Patient Experience Award. The hospital also placed among the top 10 percent in the nation for its excellent performance in patient safety and received the Healthgrades 2015 Patient Safety Excellence Award.
“We are very proud to be recognized by Healthgrades with this honor. We take pride in the work we do to help patients make a full recovery,” says Shawndra Simpson, interim CEO of Sutter Surgical Hospital – North Valley. “We have built a great culture at Sutter Surgical Hospital and our staff and physicians are highly engaged with their patients. The Sutter Surgical team feels strongly about our responsibilities to our patients and their families, and that responsibility level gives us a solid foundation to deliver high quality care.” Read More about Sutter Surgical Hospital – North Valley Recognized for Excellence by Healthgrades
YUBA CITY, Calif. – Sutter Surgical Hospital-North Valley announced today it has achieved Healthgrades 2014 Patient Safety Excellence Award™, according to Healthgrades, the leading online resource for comprehensive information about physicians and hospitals. The distinction places Sutter Surgical Hospital-North Valley within the top 10 percent of all hospitals for its excellent performance in safeguarding patients from serious, potentially preventable complications during their hospital stays. Read More about Sutter Surgical Hospital Named a 2014 Healthgrades Patient Safety Excellence Award™ Recipients
Sutter Surgical Hospital – North Valley Receives Healthgrades 2014 Joint Replacement Excellence Award™
YUBA CITY, Calif. – Joint replacement care at Sutter Surgical Hospital – North Valley is in the top 10 percent of the nation according to a new report from Healthgrades, the leading online resource that helps consumers search, compare and connect with physicians and hospitals. The report, American Hospital Quality Outcomes 2014: Healthgrades Report to the Nation, evaluates hospital performance at more than 4,500 hospitals nationwide for 31 of the most common inpatient procedures and conditions. Read More about Sutter Surgical Hospital – North Valley Recognized as Top 10% in Nation for Joint Replacement Care
Sutter Surgical Hospital North Valley Recognized by Healthgrades as 5-Star Hospital for Gynecologic Surgery for 2nd Consecutive Year
YUBA CITY, Calif. – Sutter Surgical Hospital North Valley today announced that it has been named one of a select group of hospitals identified as providing outstanding performance in gynecologic surgery, as measured by Healthgrades, the leading online resource that helps consumers search, evaluate, compare and connect with physician and hospitals. Read More about Sutter Surgical Hospital North Valley Recognized by Healthgrades as 5-Star Hospital for Gynecologic Surgery for 2nd Consecutive Year